Introducing Routes to Rights

Living with long-term or serious illness brings challenges beyond the illness itself. Routes to Rights is a collaborative multi-agency research programme that has explored the reality of living with long-term or serious illness and how we can mobilise a connected, multi-agency response.

The public and professionals are often unaware of the legal rights, entitlements, and protections relating to health and care decision-making, as well as broader issues such as money, work, housing, and social care. These challenges can cause significant stress, and people often don’t know what to ask or who to ask for help.

As a result, many rights go unmet – not because they don’t exist, but because they’re not widely known or acted upon.

The Routes to Rights website provides accessible public information on a wide range of common issues, including those related to everyday life and decisions around health and care. It also features AccessAva, a chatbot developed by legal professionals that offers free, confidential legal information, factsheets, template letters, and easy-read resources based on user queries.

Please do share the website with those you support: www.routestorights.co.uk

You can also watch our short introductory video on Vimeo.

For professionals, we offer a learning programme that uses real-life stories to support facilitated, multi-agency group learning. If you're interested, feel free to get in touch via the website.