Yorkshire Water: Free Online Webinars to Help You Support Others

Hello,

My name is Kallum, and I’m a Community Engagement Officer at Yorkshire Water. We’re offering free online presentations to help staff, volunteers, and community members learn about the support Yorkshire Water can provide to those who may be struggling.

These webinars are ideal for anyone working with families, tenants, students, employees, or customers who may benefit from additional support. Our goal is to increase awareness of our services so that more people can be signposted to the help they need.

What the Webinar Covers

Each session lasts up to one hour (usually around 45 minutes) and provides an overview of both financial and non-financial support schemes available through Yorkshire Water.

• Financial support: Bill caps, payment breaks, affordable plans, debt matching, and charitable payments.
• Non-financial support: Free bottled water delivery, bills in alternative formats, and a range of accessible services for those who need extra help.

These sessions are hosted on a webinar platform, allowing organisations and groups to attend from anywhere. Feel free to share the registration links with your team, volunteers, or colleagues.

Upcoming Webinar Dates & Registration Links

• 8th July 2025 (09:30–10:30) – Click here to register
• 5th August 2025 (09:30–10:30) – Click here to register
• 21st August 2025 (15:00–16:00) – Click here to register
• 2nd September 2025 (09:30–10:30) – Click here to register
• 18th September 2025 (15:00–16:00) – Click here to register

If you work with people who may be facing financial hardship or other challenges, these sessions are a great opportunity to learn how Yorkshire Water can help—and how you can help connect others to that support.

We’d love to see you there and help you help others.