Tackling Poor Health Literacy – Free Pilot Course

Date: 28 August 2025
Time: 13:00 – 16:00
Location: Online – hosted via Eventbrite
Register here on Eventbrite

Course Overview

In the UK, 43% of adults struggle to understand written health information, and 61% struggle when it contains both words and numbers. This free pilot course will provide participants with practical techniques to improve the comprehension of health information, helping to improve health outcomes and reduce health inequalities.

Learning Outcomes

• Understand how low health literacy affects health inequalities
• Recognise how poor health literacy can impact patient care
• Identify barriers that prevent patients from understanding information
• Apply clear communication techniques to support patient decisions
• Use strategies to increase comprehension of health information
• Support patient empowerment through improved information sharing

Who Should Attend?

This training is designed for professionals supporting the public with illness, injury, or lifestyle behaviour change. It is relevant for doctors, nurses, health educators, social workers, receptionists, volunteers, and others in health or care settings where clear communication is essential.

Course Content

• Overview of the impact of low health literacy
• Tools to improve written and verbal communication in healthcare
• Practical strategies to ensure patient understanding
• Case studies demonstrating applied communication improvements
• Review of participants’ own materials
• Training exercises to practice techniques in a safe environment
• Reference sheet of key techniques for use during consultations

This pilot course is delivered by SMG Learning. Your feedback and participation are highly valued.