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First steps

Published at 8:54 am Wed Jan 27th, 2021

Resources to support a basic understanding and how to keep safe. This page includes:
- Staying safe online
- Using a computer or device
- Online basics
- Resources to help others
- Getting the best out of the internet

When doing anything on the internet you need to be aware of how to do it safely

Follow the top tips below and download the stay safe online document for further reading.

Click here for free online safety courses

Learn My Way: Using your Computer or device

Helpful free short courses and how to guides that cover basic skills such as:

  • Using a keyboard, mouse or touchscreen
  • Using a computer

Click for more information  

A short film on using a computer at home and the short courses can be viewed below.

Learn My Way: Online basics

Learn My Way has created some useful guidance notes and videos to help with the first steps to getting online.

Click for more information

You can explore these resources within your own time, covering the following topics:

  • Using the internet
  • Using online forms
  • Using email
  • Using search engines

Watch the film below for a quick introduction to the internet.

Learn My Way: Helping someone else to get online?

Learn My Way have fantastic step by step guides to help you demonstrate and champion the digital opportunities. 

Click for more information

Learning guides include:

  • Communication checklists
  • Using a computer or device
  • The internet and keeping in touch
  • Health and online safety

As well as using Microsoft Word and Excel

Your guide to getting the most out of the internet

KCOM provides broadband services for most households living within Hull & East Riding. They have produced a downloadable guide to support understanding as well as helpful tips to get the most out of broadband services.